2.Normal shutdown method:
click win,select power ,select shut down/win+x,select shut down or sign out ,select shut down

3. System update failure:
First check whether the storage space has 40GB of available space. If not enough, you can't finish the online update, or you can choose to update by phone.

4. Unable to activate:
Contact customer service and need new Windows key activation.

5. Connect the monitor not working, Or stop working after a period of use: It is caused by abnormal power outages of customers. Treatment methods:
(1): Hold the reset button (the small hole behind the machine interface) for more than 5 seconds without power supply, release the power and switch on again;
(2): Disassemble the RTC battery on the motherboard of the bottom shell and unplug it for a few seconds, then plug it into the bottom shell

Product Specification
# of Cores: 4
# of Threads: 4
Instruction Set: 64-bit
Model: J45
Dimension: 115*102*43mm
Item Weight: 310g (PC Only)
Package Weight: 700g (with accessories)

System Config
RAM: DDR4 8GB
Storage: 128GB MSATA SSD
Operating System: Windows 10 Home
CPU: Intel Processor Gemini Lake J4205 (4M Cache, up to 2.6 GHz)
Wireless Function: BT 4.0, Dual Band 2.4G+5.8G
Ethernet: 1000Mbps LAN
Graphics: Intel HD Graphics 600, up to 750MHz
Display: Dual HDMI 4K@60Hz Ultra HD Output
Expand Storage: SATA 2.5-inch Hard Disk / TF Card

Interface
2* HDMI 2.0Port
4* USB 3.0Port
1* RJ45 (1000Mbps LAN) Port
1* TF Card Port
1* Headphone Microphone Jack
1* DC in Port

Package Included:
1* Mini PC
1* US Power Plug
2* HDMI Cable (80cm&25cm)
1* VESA Mount & Screws
1*English Manual