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hello everyone in this video I want to be showing you how to soft reset and hard reset your Samsung Galaxy Note 5 first off I'm going to show you how to soft reset it which is if you can get into the phone to do the settings and I'm going to show you how to hard reset it which is you'll use if you have a password on the phone and you can get into it by doing the hard reset you'll be able to start using the phone again please remember that any of these two methods will erase everything on the phone so make sure you backup anything that you don't want deleted like your contacts pictures messages you know anything that you need alright so first off let's go ahead and do the soft reset you're going to find the settings you're going to go towards says a system no I'm sorry you're going to go towards this personal and then down here it's going to say backup and reset you're going to select th