Insten Stereo Headset Hands-Free Earphone with Build-in Mic Compatible with Samsung Galaxy S10/S10 Plus/S10e/S9/S9+/S8/S8+/S6/Apple iPhone 7/7 Plus/6S/6S Plus/5S/5, iPod Touch, iPod Classic - White

okay so this goes for all Android phones basically you are on your phone and you're trying to listen to media like a song or video or a play game and you can't hear no sound okay however if you put a head jack in then you're able to hear from the headphone well the thing is if that is what's happening to you then your phone is stuck in headphone mode okay you have to get it out of headphone well basically you have to exit headphone mode how you do that is very simple what you want to do is grab yourself a q-tip like this and take the cotton off one end like I did here all that cotton came off at this end here and make sure it kind of looks just like this here and look into your your headphone jack now the thing is a lot of land or dirt it's possible that I got in here so we want to do is play it play around in this and make sure you have the volume up for like music or video or a game o