Motorola Earpiece, Clear, Acoustic Tube

hi I'm Taylor with Waveband Communications and  today we'll be covering our troubleshooting   steps to helping you get back to hearing out  of your earpiece this is a common problem we   see with earpieces and surveillance kits and it's  usually as simple as cleaning your acoustic tube why you're not able to hear out of your acoustic  tube earpiece can be for several reasons   the first and most common reason is  your acoustic tube is being blocked   with moisture or earwax we'll be talking  about how to clean this in just a few   second reason could be your cable became partially  unplugged from the transducer to the adapter in   order to fix this ensure that the acoustic  tube is placed tightly into the transducer like this third you may be experiencing  earpiece cable failure or transducer failure,   I suggest trying our cleaning tips  before declaring this your issue if you're not a