NETGEAR ProSUPPORT, 5-Year 24x7 On Call Support, Category S1 (PMB0S51P)

[Music] [Music] [Laughter] [Music] hi Jacob hello how are you today I can take up the all the informations about the issue has been cascaded from the previous expert and I I can I heard that you have a wired computer which is having internet acces okay so I'm just generating a remote action on my end let me take remote control on your computer and fix the issue as soon as possible for you okay no no I will guide you how to take remote controller okay so once I get the remote control on my end I can work on the issue and fix it for you very soon I will make you happy at the end of this call okay no internet access on the computer oh I got the information that now if you have internet connection I can help you with the browser Google Chrome okay with the help of Google Chrome I can take that for you I'm not talking about that remote access okay when you open the Google Chrome I will guide