OMG Audio Noise Isolating Earbuds Earphones, Shockwave Blue

ok so I have here my JBL e65 BT and C headphones and for some reason there's this crackling sound that I'm hearing constantly and this is your only in the right ear piece let me demonstrate this really quick fire going your closer to the camera I mean you can hear this here pretty obvious and so now let me show you how to get rid of this so right now the headphones are on and they're connected here to my smart phone and right now I'm going to push you at the same time the plus and the minus button for several seconds so just press and hold them and then you take an eye on your put an eye on the LED here the blue LED and as soon as it starts blinking that means that it has run through a factory reset so and this factory reset actually makes the headphones forget about the pairing with your smart phone here so you can see you know the headphones are on but there don't they don't pair with