Orion 09007 SpaceProbe 130ST Equatorial Reflector Telescope (Black) Bundle with Orion 08890 1.25-Inch Premium Telescope Accessory Kit (Silver)

so i received this uh rrn130st uh parabolic reflector with um equatorial mount system last week and i said yep um it works beautifully um but here is a problem here um in this right ascension knob so as you can see here um so there is this dial which um well first you have to unlock the screw array lock and uh set it up in the location that you want lock it and then what you have to do is to um unlock this screw and turn the dial so that this uh thing meets the zero okay and lock this up and now there's a problem here when i turn this knob first of all the knob is really really stiff there is no way a staple motor can run this knob although it is turning but the knob is really really stiff and the second problem is so the dial moves with the pin so which is not supposed to be the pin the this thing pin here is supposed to move across the dial but it's not so if maybe i can open it up i