PLNHW710 - Plantronics Customer Service Headset

hi my name is dustin with headset advisor and today i'm going to tell you how to fix a plantronics usb headset that is not working properly [Music] we get many inquiries from our customers or from people all around the world every single day on our live chat or calling in or sending us emails regarding plantronics usb headsets that suddenly stopped working or stopped working properly what i mean is maybe the speaker isn't working anymore or the microphone suddenly went out or a portion of the call controller isn't working maybe mute or volumes levels static a whole host of issues that could be occurring and usually it happens suddenly everything was working fine and then all of a sudden the headset's not working right so what are you supposed to do uh before you go ahead and throw your headset away what i recommend you do right away is download the plantronics hub software and check for