UBatteries Compatible 120W Laptop AC Adapter Charger Replacement for Sony Part# PCGA-AC19V7 VGP-AV19V7 VGP-AC19V15 Fits Sony Vaio SVZ13 VGN-A VGN-AR Series

hi I'm Peg from Sony and I'm here to go over some trouble shooting steps to help if your Sony Vaio notebook will not turn on if you are having trouble getting your computer to respond and it appears that it is not powering on the unit could be locked up or in hibernate mode we are going to go through some basic steps to see if we can correct the situation for my demonstration I'm using the Vpceb each Vaio model is slightly different and the operating system you're using could be a factor so be sure to check the owner's manual or visit us at esupport.Sony.com for specific information on your model and operating system before we begin verify that the correct Sony AC adapter is being used you can find this information at esupport.Sony.com we are going to start by disconnecting all external devices make sure that your power cord is securely plugged into the computer check the connection to