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Hi, I am Tatiana from Sony and I am here to show you how to troubleshoot your webcam not being detected on your Sony VAIO notebook. Each VAIO model is slightly different and the operating system you are using could be a factor so be sure to check the owner's manual our visit us at esupport.sony.com for specific information on your model and operating system. Begin by restarting your computer. If the problem still persists then you will need to remove the webcam drivers and restart your computer again. To remove the drivers for your webcam, open the start menu then select control panel. Select hardware and sound. Select device manager under devices and printers. When you select it, another screen will appear titled Device Manager. On the device manager screen, select imaging devices. From here you need to select your devices located in this area and then select action. A drop menu will