The Rational Manager: A Systematic Approach to Problem Solving and Decision Making

[Music] this course describes the many different perspectives of decision-making let's start by examining the nature of decision-making in distinguishing it from problem solving decision making is choosing one alternative from among several problem solving on the other hand involves finding the answer to a question note that some situations decision-making and problem solving start out alike but mainly done different paths this figure shows the basic elements of decision making a decision makers actions are guided by a goal each of several alternative choices of action is linked with various outcomes information is available on the alternatives on the likelihood that each outcome will occur and the value of each outcome relative to the goal the decision maker chooses one alternative on the basis of his or her evaluation of the information decisions made and organizations can be classifi