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okay in this video I'll show you how to do a full factory restore on any Dell laptop computer this particular one is a Dell Latitude is an Edward five four seven zero and so what you want to do is you want to make sure it's plugged up and when you power it on you're going to tap the f8 button you see it up there on the upper right deficit frank eight button multiple times when you see the Dell logo right here it doesn't catch and you can tell if it's a catch because it goes directly into the operating system so what you're going to do is power it down and you want to redo it and tap f8 again when you power it on now remember a factory full factory reset wipes out all your files all your pictures and whatever if you want to completely clean it out and just have your operating system to add a box state and you'll see here that it catches right now and the way you know that it catches and