Blackberry OEM Black 3.5mm Stereo Handsfree Headset Headphones for Blackberry Z10, Q10, Alcatel OneTouch Idol Mini

okay so this goes for all Android phones basically you have this issue where you raise the volume up and down on your phone but you don't hear nothing however if you plug your headphones in then you're able to hear sound through your headphones okay well that's the issue that you're having then your problem is basically your phone is stuck in headphone mode so you have to get out of it it's very simple and this goes for all Android phones and even the iPhones the iPads as well okay because it's possible that you got lint or dust inside of your headphone jack and what you want to do here is basically get like a q-tip here like I did and take some of the cotton off just like all this cotton was from this like one side and it doesn't have to be perfect I mean sometimes I have more on there or less on there and I mean it works majority of the time that's perfect so what you want to do is ge