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this sort of view of the AGP Tech phone noise cancellation call center phone dial pad here it is on Amazon okay the price for this one is $23.99 I purchased this one from Amazon here it is right here all the pieces that come with it I'm going to be using this for my call center position I'll do another video of how to turn it on and put the time and date and all of that stuff okay so what's included in this phone is a noise cancellation headset when I use this I think that it's kind of low when you work in a call center you want to be able to control the volume you can control the volume somewhat from this button right here I feel like it's still too low volume and I need it to be louder so I did purchase an additional headset I'm gonna keep that one you know I'll do another video on that headset how to install it and how to use it okay so with this dial pad you have the flash you can h