Frontier Arris NVG 589

internet outages can be major triggers for many of our clients luckily most outages can be traced back to a single source the router to diagnose an outage first look at your computer screen and find the bottom right hand corner in that corner there should be a small icon regarding your connectivity appearing like this if this little yellow exclamation mark is present it means that you have a connection but no internet access the next step is to find the router the router is most likely to be found directly in the vicinity of the staff computer or in cases where the router itself is a trigger for the client hidden away somewhere on the home our first step is to go around back of the router and check that each of these cords is seated properly if that does not restore Internet connectivity find the power cord most often the appearing like this and disconnected from the back of the device