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hey guys today i am doing another diagnostic video this time on a front loader washer i haven't actually done any front load washer videos this is a samsung wf4200h 5000 i think i gotta check the door again yep 5000 anyway so if your control system looks like this on the control column we're going to show you today how to put it into diagnostic mode real quick samsung has a really good diagnostic system both for a service mode and a test mode to find error codes as well as do some tests on this washer and it's not very hard at all just make sure it's plugged in but the console is not turned on yet one mode requires it to be totally off the power to the machine and the other one needs the power to be on so we're going to learn about how to do all this over the next few minutes clearly to my sides i have refrigerator so i don't have this plugged into water so we're not going to do some of