Lutron Honeywell VisionPRO Wi-Fi Thermostat 2nd Gen (L-HWLV2-WIFI)

hi welcome to your my total Kinect comfort device support video featuring our vision pro Wi-Fi thermostat if your thermostat is showing this offline both on the my total Kinect comfort app or web portal and on the screen of the thermostat we're here to get you reconnected you may also have received an alert within the my total Kinect comfort app first we encourage you to touch the reconnect button within the alert this will take you directly to our support FAQ for reconnecting your thermostat to Wi-Fi on our your home Honeywell comm site all the next steps in this video are included in this FAQ to begin press the system button on the face of your thermostat then press and hold the center empty box press the up or down button until the number 0 900 appears on the left side of your screen press the down arrow to change the 1 to a 0 press the done button the message center on your thermost